Ray Scicluna

Although he was unable to read or write properly until he was 31, Ray Scicluna became the MD of Video Gold, a business venture he started at the age of 22 and which grew to a turnover of $90m in just under three years.

However, Ray’s real education began with business failure when he became bankrupt at 29 and lost all his material wealth. But he fought back, eventually buying the Video Ezy chain. Forming a super franchise team, Video Ezy grew from 13 stores to 360 nationwide before he sold the franchise in 1998.

Over nearly 40 years, Ray opened a total of 68 different businesses. Self-employed for all of that time, Ray has employed hundreds of people, trained thousands of young people in customer service and helped hundreds of others to manage and build better businesses.

Understandably, with such a colourful background as his, Ray has a wealth of insights as well as a highly entertaining life story to share. People who have heard Ray speak are inspired by his conviction and ‘can do’ attitude.

Sometimes we spend too much time, energy, and money on things that have little impact on our lives. Ray believes that negative thinking can deter people from reaching their full potential, which is ultimately the choice of the individual. Continue to do the same old things and you get the same old results. Ray’s message is clear: Attitude Gets It Done, Create Magic Moments and Build a People-Focused Culture.

In his presentations, audiences will learn how to get new customers buying, keep old customers coming back and get more from the ones you have. While Ray’s main focus is on customer service, company culture and sales, he also speaks on many other areas relating to business and staff.

Ray Scicluna is a dynamic, energetic, inspirational, thought-provoking and fun presenter. He is perfect as an opening or closing speaker and also highly effective as a ‘wake me up’ speaker in the middle of a conference.

Ray’s message will appeal to franchises, financial institutions, businesses in the automotive, real estate, travel, service and retail industries, business associations and more.

Ray Scicluna talks about:

• Attitude Gets It Done – Hard Times Bring Out The Best in People
• Create Magic Moments – Exceed Your Customers Expectations
• Build A People Focused Culture – Your People = Your Future
• Personnel Management – Relationships = Results
• Crossroads & Roundabouts – Life is Full of Choices

The revolutionary Video Gold copy depth leasing program (of new release movies for $1 a day) changed the video industry overnight and was responsible for the introduction of large shopping centre-type video libraries.